Thank you for booking with us! Here are a few details to help you understand and enjoy your reservation.

Check-In: Reservation party host must check in . Failure to do so will result in reservation being released without refund. Credit card used at purchase must be presented, along with matching valid photo ID, by the card holder upon entry. If any of the card holder, credit card, or matching valid photo ID are not present, entry will not be allowed. All bags are subject to inspections by security. No outside food or beverages are permitted.

Beverage Minimums: Each reservation is subject to a beverage minimum dependent on date and time. This is the total amount you need to spend before 11.25% tax and 22% gratuity. Failure to meet the beverage minimum will result in a charge to reach that minimum before tax and 20% gratuity.

Cancellations/No Shows: All sales are final. A refund will only be issued if the reservation is cancelled within 24 hours of the scheduled time. Processing fees are non-refundable under all circumstances. Seeking a chargeback for sales to this event may result in ticket cancellation and refusal to honor future pending sales from the credit card the chargeback was initiated on.

Venue Policies: Venue reserves the right, including without limitation, to cancel, suspend, or modify the event, reservation or ticket at its sole discretion. Venue reserves the right to refuse entry to guests for any reason, including but not limited to: underage patrons, visible intoxication, client presents a danger to himself or herself, or failure to adhere to dress code. Management, at its sole discretion, may assess an additional cleaning fee in the minimum amount of $150 or more for any damage that may occur to any furnishings, surfaces or flooring within the venue caused by bio-hazards or other, which may require more than routine cleaning.

Parking: Parking is available at VIP Lot . We currently do not offer valet parking services and do not validate parking.

Any disregard or violation of the above terms and conditions will automatically void reservation(s)/ticket(s) purchased and all costs incurred by guest will be non-refundable.

For any further questions or concerns, email Mitul at reserve@collectivpresents.com

Chicago, IL

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